Orders can be returned for any reason within 14 days from the date the order was placed. Returned items must be in the same condition, unworn and in the original packaging. Free or promotional items must be returned along with the original item when being refunded. We reserve the right to deny a return if items are not received in their original condition.
Once your return is received a refund will be processed, and a credit will automatically be applied to your original payment method. Please note that it might take 2-5 working days for a refund to show up on any bank statements.
Customers are responsible for shipping costs when exchanging items. Shipping costs are non-refundable. Please ensure you send returns via a tracked service to make sure it reaches us & put your name and order number in so we know who its coming from. Please email us to request returns address.
Our customer service team are always on hand to answer any questions you may have so just drop us an email with your name and order number: firstname.lastname@example.org and we'll get back to you within customer service hours.